All 'Flexible Rate' reservations require a one night’s charge to guarantee the booking. On arrival the guest will be required to pay the remaining balance.
All ‘Restricted Rates’ are prepaid. The total price of the reservation will be charged on the day of the booking. Cancellations or changes to bookings will not be permitted for any reason. Once confirmed a booking cannot be refunded or altered.
It is sometimes possible to check in prior to the specified check in time, depending on availability. Early check in cannot be guaranteed. If you require your room to be ready prior to check in, it is possible to reserve the room from the night before.
All rooms are assigned upon check-in, special requests will be processed based on availability. While requests are not guaranteed, please note that we do our best to accommodate requests whenever possible.
To cancel your booking without incurring any charge, please contact Motel Reservations Team at least one day prior to the earliest check in time of your arrival. Please note that you must have booked a Flexible rate type as some rates are non-refundable and non-amendable.